Frequently Asked Questions
A collection of the most frequently asked questions and common issues.
- How Is The Shipping Cost Determined?
- Do You Ship Internationally?
- What is your return policy?
- Scrapbook.com Rules & Terms
- What happens if an item I ordered is found to be out of stock?
- When can I expect to receive my order?
- Forgot Password?
- How do I know my order was received by Scrapbook.com?
- How do I unsubscribe?
- Do you have a "walk-in" store?
- How can I obtain coupon codes?
- I received my order, but it doesn't work! What can I do?
- I need to make an adjustment to my order. What do I do?
- How do I contact you?
- Do you have a catalog?
- Can I use more than one coupon on an order?
- Do you sell wholesale?
- How to change payment information
- What do I do if I'm having trouble ordering?
- Can I place an order over the phone?