Frequently Asked Questions
A collection of the most frequently asked questions and common issues.
- What do I do if I'm having trouble ordering?
- Can I place a Fax or Mail Order?
- I ordered an E-Book but it wasn't in my package when it arrived? Where is it?
- The class video won’t play. What do I do?
- I didn’t get a lesson delivered to my email box. Can you help me?
- Does Scrapbook.com Offer Gift Certificates?
- Forgot Password?
- Account Removal
- How do I change my password?