I can't sign in to chat on Livestreams

If you are on Safari on MacOS or iOS, you may run into an issue with trying to log in to chat on our site. We use YouTube's integrated chat for Livestreams and need to be able to communicate with YouTube to verify you're signed in. On newer version of Safari, this is blocked by a setting called "Prevent site cross tracking." You can easily disable this in the settings of Safari.

Desktop:

When you're in Safari, click on "safari" in the menu bar and select settings.

Once in settings, select "Privacy."

Disable "Website Tracking: Prevent cross-site tracking."

Close settings and refresh the Livestream page.

If you haven't already logged into YouTube, you may need to do that step again.

Enjoy chatting with your fellow livestream viewers!


iOS:

Open the Settings app, scroll down to "Apps." Top on "Apps," scroll, and tap on Safari.

Scroll to privacy and security and turn off "Prevent Cross-Site Tracking."

Open Safari back up and reload the livestream page.

If you haven't already logged into YouTube, you may need to do that step again.

Enjoy chatting with your fellow livestream viewers!

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