How do I access my downloadable items after checkout?

To access your E-cut or E-Book, please follow these steps: Refer to the email you received when you placed your order. At the bottom of this email there will be a link that says "You can always find out the current status of your order by going to…" Left click on that link. This will take you to the order confirmation page of our order processor. After each downloadable product, you will see a red rectangle labeled "Download Now". Left click on the rectangle. This will take you to a page that will ask for your credit card number to verify that you are authorized to download the items. You will not be charged for anything, it is only for verification. After the credit card information is entered, you will see the order confirmation page of the order processor again. This time, right click on the red "Download Now" rectangle. A menu will come up. Select the option that says "Save Target As" and then select where you want to save the downloadable product. Make sure to take note of where you are saving the file, so that you can find it again at a later time. The computer will then save the file to your hard drive.

If you have any further questions or are unable to find the confirmation email, please  contact customer service.

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