What is your return policy?
We have a very flexible 60-days, no questions asked, 100% Money-Back Guarantee! If you are unhappy with any product you receive, you may return it, undamaged and unopened, within 60 days of the date we shipped it and we will cheerfully refund your purchase price. If the return is due to our error, or a product defect, we will, of course, refund your return shipping costs as well. You can see our entire return policy here.
If you would like to return an order (or items from an order) please see the full return policy, then contact us here or call 1-800-SCRAPBOOK to request an RMA (Return Merchandise Authorization) number. We are eager to help and we want you to be happy with your experience and your purchase.