How do I know my order was received by Scrapbook.com?

You should receive a confirmation e-mail within minutes of placing your order confirming that we received your order. If you do not receive it within 24 business hours, please contact us via email here for assistance.

AOL USERS: Please be aware that AOL’s automatic SPAM filters have been intercepting emails from our store to our customers and placing them in their SPAM folder to be deleted. These include, but are not limited to, order confirmation emails and shipping emails containing tracking numbers for packages. If you have not received an order confirmation email, please check your SPAM folder before contacting customer service.

Still need help? Contact Us Contact Us